COMMUNITY PET SUPPLY PRIVACY POLICY

This Privacy Policy is designed to inform visitors to //communitypetsupply.com/g/g about Community Pet Supply’s practices regarding collection, use, and disclosure of information that a user may provide through use of this website. Accessing or using this website constitutes your agreement to the following terms of use, conditions, and applicable laws.

Community Pet Supply is committed to protecting the privacy of our customers’ personal information. This statement applies with respect to the information that we collect from the Community Pet Supply website, located at communitypetsupply.com. Amendments to this statement will be posted at this URL and will be effective when posted. Your continued use of this site following the posting of any amendment, modification, or change shall constitute your acceptance thereof.

In striving to be the most trusted and complete source for all your pet's needs, Community Pet Supply takes great care in safeguarding your personal information. We comply with all applicable federal, provincial, and state privacy laws; as well as our own internal standards and best practices. We value your privacy and are committed to responsible handling of your personal information.

COLLECTION OF PERSONAL INFORMATION

We may collect personal information when you shop for our products and/or services; establish or update an account with us; enter a contest or sweepstake; sign up and participate in any promotional programs; participate in a survey; purchase and/or send an e-gift certificate; provide us with comments or suggestions; call our contact center; or subscribe to our newsletters and other programs. We may use your personal information to enhance your subsequent visits to the website or to send you special offers for products and services that may be of interest to you. We do this through the use of various methods, including but not limited to, email offers, direct mail, catalogs, or other marketing communications.   

When you make purchases at communitypetsupply.com, we will collect your name, physical address, phone number, e-mail address, billing/shipping information, and credit card information. Note that purchases require the use of an email address to process the order. This information enables us to fulfill your order, deliver the products that you have purchased, contact you or the recipient(s) of your purchase in the event of order or delivery difficulties; and verify or respond to your inquiries. If you make a purchase through our site, the personal information you provide will be added to our customer database. Our customer database may be used to send future marketing communications to you unless you specifically opt-out.

There may be instances when you submit personal information about other people on our site; for example, when purchasing gifts that ship directly to a third party. Although Community Pet Supply does not generally use or disclose any information you provide about someone else for any purpose other than to ship the order, confirm delivery, and identify and resolve technical or customer service issues, we reserve the right to maintain that information so that we might send those individuals future marketing communications. We may also need to share that information as required by law, or to comply with a court order or other legal process (see more about legal reasons below); to respond to claims that your personalized messages violate the rights of third parties; or to protect the rights or property of Community Pet Supply and its affiliates.

When participating in Community Pet Supply activities such as contests, sweepstakes, surveys, or other programs, or when you contact us with questions or concerns, we may ask you to provide your name, physical address, phone number, e-mail address and other personal information. This information will be used to provide the service or facilitate the activities in which you are participating. Community Pet Supply may also use the information for various marketing initiatives as noted above. 

We may need to share your personal information with carefully selected third-party service providers who provide services to Community Pet Supply including but not limited to processing payments, fulfilling and shipping orders, and administering drawings, contests, and rebates. We will share your personal information with these carefully selected third-party service providers on a confidential basis. These service providers are prohibited from using your personal information for any purpose other than those performed for Community Pet Supply.

We may combine the personal information you provide to us via communitypetsupply.com with publicly available information as well as information we receive from or cross-reference with our partners. We may use the combined information to enhance and personalize your experience with us, improve the accuracy of our customer database, increase our understanding of our customers, identify potential customers, and send marketing communications.

We may be required to disclose your personal information for legal reasons, such as in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and Community Pet Supply. We may also release personal information in the event of a corporate sale, merger, reorganization, dissolution or similar event. We will require such parties to treat your personal information in accordance with our policies and to use and disclose your personal information solely for the purposes for which it was collected.

USE OF INFORMATION

In addition to using the information you provide for its intended purpose, we may also use it to send promotional materials or information about our company. Users may opt-out of receiving future mailings from Community Pet Supply by following the instructions set forth in the opt-out section below. Non-personal demographic and profile data is used for trend analysis, pattern detection, site administration, and other activities aimed at enhancing your experience on the site and providing information we believe might be of interest to you. This information may also be shared with advertisers on an aggregate non-personal basis.

UPDATE INFORMATION

Community Pet Supply allows its users the option to change or modify information previously provided. This may be done by visiting the “My Account” section of the site, clicking on the “Personal Profile” link, and updating your personal profile. 

GENERAL INFORMATION ABOUT OUR SITE AND THE INTERNET

Our site uses web technologies to gather information about the site’s technical efficiencies and services, such as connection, navigation, and download times. This information allows us to see which areas of the site are most visited and helps improve our understanding of customers' site experiences. It also helps us improve the quality of online shopping experiences by recognizing and delivering more of the features, services, and products our visitors prefer. In the process of gathering navigational information, non-personally identifiable information may also be collected, such as domain type, web browser version, service provider, and IP address.

Our Site uses &quote;cookie&quote; technology. A &quote;cookie&quote; is a small data file that a website may send through your web browser for storage on your hard drive. Cookies contain information about your session such as user ID, preferences, and browsing history. They’re used to remember information about site visitors and possibly prepare “customized” web pages for them upon their return. No personally identifiable information is stored in these cookies. We may use an outside advertisement server company to display ads on our site and these ads may contain cookies. The advertisement server company may collect cookies received with outside banner ads. We do not have access to information that would confirm the use of cookies by the advertisement server company. You may set up your web browser to either accept or not accept cookies. Disabling cookies will not prohibit or restrict use of our site in any way. 

Our site server may use certain technologies to automatically collect the address of the website that you came from before visiting our site, identify which web browser you used to view our site, and any search terms you have entered while on our site. Other technologies may also be used to track the pages of our site that are viewed by visitors. This non-identifiable data helps us understand how visitors use the site.

Community Pet Supply may provide links from communitypetsupply.com to third-party websites. Inclusion of these links does not imply Community Pet Supply’s endorsement of other companies, their websites, products, or services. This Policy does not apply to other websites that may be accessible through our site, including third-party sites that display the Community Pet Supply trademarks or otherwise promote Community Pet Supply's products and services. We encourage you to read the privacy policies of those third-party sites to learn how they collect and use information about you.

SECURITY

Community Pet Supply strives to maintain internal controls and procedures to ensure that the personal information you share with us is handled in a safe, secure, and responsible manner. Our site has industry-standard security measures in place to protect against the loss, misuse, and alteration of the information under our control. While there is no such thing as &quote;perfect security&quote; on the Internet, we will take all reasonable steps to insure the safety of your personal information. Our information systems are maintained behind a firewall to isolate them from access by other networks connected to the Internet, and access to personally-identifiable information is granted only to associates who need the information to perform a specific job.

SECURE ONLINE SHOPPING

The security of our customers’ credit card data is a high priority at Community Pet Supply. We protect our customers’ data against unauthorized access by using Secure Sockets Layer (SSL) technology. SSL technology encrypts order information during data transport to prevent unauthorized access to personal information and credit card data. To provide you with an increased level of security, you may also create a password during the registration process that will be used to access your personal information while on our site. Community Pet Supply will not ask you for your password in an unsolicited communication.

OPT OUT

You may opt-out of receiving email communications from Community Pet Supply by visiting the “My Account” section of the site, clicking on the “Personal Profile” link, deselecting the “Subscribe to Newsletter” box and updating your profile. 

You may opt-out of receiving non-email communications by sending an e-mail request to service@communitypetsupply.com or mailing your request to:

Community Pet Supply

Attn: Customer Service

Feeding Hills, MA 01030-0449

When opting out of non-email communications, please be sure to include your full name, address, and phone number. This will ensure we identify you correctly and accurately process your request. 

Please note that you may still receive business-related communications such as product recall information and other administrative communications that are necessary to properly service your account. 

PUBLIC FORUMS

This site makes guest books, message boards, and product review areas available to its users. Please remember that any information that is disclosed in these areas becomes public information. Please exercise caution when deciding to disclose your personal information.

CHILDREN

The safety of children is very important to us. While Community Pet Supply does not knowingly or intentionally collect information from minors without parental consent, we cannot prohibit minors from visiting our site. We strongly recommend that children get permission from a parent or guardian before sharing personal information such as name, address, phone number, or email address over the Internet. While we believe there is no objectionable material on our site, we must rely on parents to help insure that their children’s personal information is protected and decide which materials are appropriate. 

CONDITIONS OF USE

Unless otherwise specified, the Community Pet Supply website is for personal and noncommercial use. You may not modify, copy, distribute, transmit, display, reproduce, publish, license, or create derivative works from any information obtained from this website.

This website may provide links or references to other websites although Community Pet Supply claims no responsibility for the content or propriety of such other websites and shall not be held liable for any damages or injury arising from that content.

Community Pet Supply will use reasonable efforts to include current and accurate information on this website, but make no representations, warranties, or assurances as to the accuracy, currency, or completeness of the information provided. Community Pet Supply shall not be liable for any damages or injury resulting from your access to, or inability to access, this website, or from your reliance on any information provided.

The trademarks, service marks, trade names, trade dress and products on this website are the property of Community Pet Supply and its affiliates and are protected in theand internationally. No use of any of these may be made without the prior, express written authorization of Community Pet Supply.

DISCLAIMER: THIS SITE AND THE MATERIALS, INFORMATION, SERVICES, AND PRODUCTS IN THIS WEBSITE, INCLUDING WITHOUT LIMITATION, TEXT, GRAPHICS, AND LINKS, ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, COMMUNITY PET SUPPLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. COMMUNITY PET SUPPLY DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED ON THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEBSITE OR THE SERVER THAT MAKES THE WEBSITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

LIMITATION OF LIABILTY: IN NO EVENT SHALL COMMUNITY PET SUPPLY BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS AVAILABLE ON THIS WEBSITE. 

Please direct any questions or comments about this privacy policy to service@communitypetsupply.com